Intro
Shopify Inbox helps you connect with customers and boost sales directly through chat. Manage conversations, share products, and track cart changes, making it easier to grow your business.
How It's Used
Manage Conversations
Keep all your customer chats in one place, from your store and the Shop app.
Sell Directly
Send products and discounts right in chat to complete sales quickly.
Automate & Track
Use auto-messages and see cart updates to help customers efficiently.
Team Collaboration
Assign chats to staff to handle more customer interactions.
Latest App Updates
We're continually refining Shopify Inbox to make your customer interactions smoother. Keep an eye out for improvements designed to help your business thrive.
Enhancements for a more streamlined chat experience.
You might notice quicker message delivery and a more responsive interface.
Faster communication and a smoother workflow for managing customer queries.
Improvements to product sharing features.
Sharing items from your catalog within chats may feel more intuitive.
Easily guide customers to the right products, potentially increasing sales.
Editor's Words
A handy tool for any Shopify store owner.
